To log in to PlanGames Casino, visit the official website and locate the login section at the top right corner of the homepage. Enter your registered email address and password to access your account securely. If you encounter issues with credentials, the password reset function is available for quick recovery. The system supports two-factor authentication, adding another layer of protection for Canadian users. Login is accessible on both desktop and mobile devices for flexibility.
Creating a new account at PlanGames requires only a few minutes. Use your preferred email address and craft a strong password with the required number of characters. Agree to the terms and privacy policy, select your country as Canada, and choose Canadian dollars or cryptocurrency as your account currency. After submitting your details, verify your email through the confirmation link provided.
Canadian residents must complete a Know Your Customer (KYC) process before making withdrawals or large deposits. This involves submitting identification and address verification documents. KYC ensures compliance with anti-money laundering regulations and protects the integrity of each account.
Document Type | Example Accepted | Verification Time |
---|---|---|
Government Photo ID | Canadian passport or driver’s licence | 24-48 hours |
Proof of Address | Recent hydro, utility bill | 24-48 hours |
Payment Method Proof | Bank or card statement | 24-48 hours |
Document checks keep your account secure and meet Canadian gaming requirements.
After your first login and deposit at PlanGames Casino, Canadians can claim a significant welcome bonus. This reward is designed to give new players a boost on their initial deposits.
Bonus Type | Amount | Wagering Requirement |
---|---|---|
Deposit Match | Up to C$3,190 | 40x |
Free Spins | 800 spins | 30x |
Minimum Deposit | C$30 | 30-40x |
Understanding the bonus policy ensures you take full advantage as a new player.
To use PlanGames Casino, Canadian players must be at least 18 years of age and agree to the full terms and conditions during registration. The use of one account per person is mandatory, with strict measures against fraudulent activities. Bonus conditions and game eligibility are detailed in the user agreement, and breaches may lead to suspension or closure of the account. Residents must comply with the regulatory requirements set out by Canadian authorities and the offshore licence provider.
Canadian players can reach PlanGames support 24/7 via live chat on the website or by email. Live chat agents are responsive and friendly, though short queues may occur during busy periods.
PlanGames accepts various deposit options including Interac, Visa, MasterCard, Skrill, and cryptocurrencies like Bitcoin and Ethereum. Withdrawals can be made via debit/credit cards, bank transfer, eWallets, and cryptocurrencies, with minimum transactions at C$30 and daily withdrawal limits of C$3,500 approximately.
Yes, PlanGames has a 100-level loyalty program where players earn points from deposits to unlock rewards such as free spins, VIP manager access, personalised bonuses, and faster payouts.
PlanGames does not have a downloadable app, but its mobile-optimised website supports seamless gameplay on smartphones and tablets, compatible with iOS and Android devices.
Players can set personal limits on deposits, losses, wagers, session times, or opt for cooling-off and self-exclusion periods by contacting customer support. If limits are reached, accounts are automatically logged out to promote responsible play.